Refunds, cancellations, and no-shows

Eligibility

A refund is available when you cancel inside the times below, when we cancel a session, or when we have taken a payment for work we then cannot start. A change of mind after a session has been delivered, or after a brief has been sent, is outside the refund. Asking for a different conclusion about your accounts is not a ground for a refund. The session is the reading we agreed, not a particular result on the network.

Timeframe

Cancel by email to hello@logiccompass.click. The time that counts is the time we receive the email, in Korea Standard Time. Please include the session name and the booked date in the first line.

Desk session

If you cancel a Token Account Desk Session at least 48 hours before the start, we refund the full ₩120,000. If you cancel inside 48 hours, we refund half. If you reschedule at least 48 hours ahead, we move the fee to the new date once, at no extra charge. A second move is treated as a cancellation and a new booking.

Workshop seats and deposits

The ₩30,000 seat hold is part of the ₩85,000 fee, not an extra charge. If you cancel seven or more days before the Saturday, we refund the full amount you have paid, including the hold. If you cancel inside seven days, the ₩30,000 hold is kept and any remainder you already paid is refunded. You may move your seat to the next open Saturday once, if you ask at least seven days before the original date and a seat remains.

No-shows

If you are not in the room, or not on the call, within 15 minutes of the desk time, the session is a no-show and the fee is not refunded. For the workshop, a seat left empty at the start is a no-show and the fee is not refunded, because the table was held at eight. If you arrive later, we will still offer any remaining minutes when that does not break the group’s place in the instruction list, without a further fee and without a refund of the missed portion.

Account map brief, including work already started

Before we have started reading, a cancellation receives a full refund of any start payment. Once reading has started, the start payment is kept, because that time has been spent on your addresses, and any unpaid remainder is cancelled. When the packet has been sent, the brief fee is not refunded. If we quoted a two-part payment and you cancel after the packet is sent but before you have paid the second part, the second part remains due for the work delivered.

Materials

The notation sheet and the single printed brief are included in the fee. If you asked for extra printed copies at cost, that printing cost is not refunded once the copies have been made. We do not sell books or equipment, and there is no separate goods refund.

When Logic Compass cancels

If we cancel a desk, a workshop, or a brief because of illness, a closed room, or an error on our side, you may take a full refund or move the booking. We refund even when the usual window has passed. If a workshop runs short because we started late, we extend the table the same day when the room is free, or we refund a fair share of the fee for the time lost.

Non-refundable items

The workshop seat hold inside seven days, a desk fee after a no-show, a brief after the packet is sent, and extra printing already produced are the items we do not refund. Network fees you pay yourself on Solana are outside our fee and outside our refund.

How to ask, and how long it takes

Email hello@logiccompass.click or call 0415513976. You may also use the contact form and name the booked date. We confirm the refund decision within three working days. Money is returned within 10 business days after that confirmation.

Refund method

Refunds go back by the same route the payment arrived. A bank transfer is returned to the sending account. If that account is closed, we ask you for another account in the same name. We do not send a refund to a different person’s account.

Exceptions

Where Korean consumer rules require a fuller refund than this page states, those rules prevail. A reader who was refused entry because a recovery phrase was presented at the door, after a warning in the booking email, is treated as a cancellation inside the late window for that session type.

Logic Compass, Street: 344-14 Insam-ro Geumsan-eup충청남도 금산군 금산읍 인삼로 344-14; City: Geumsan-gun충청남도; State/province/area: South Chungcheong; Phone number: 0415513976; Zip code: 32722; Country calling code: +82; Country: Korea